AD/Azure/Identity Architect

Contractor

Chicago, IL

6 Months with Ability to Extend up to 12 months
Onsite - 100% (no remote abilities)
Client location Lincolnshire, Chicago
Ability to set hours - Mon-Fri 7-3, 8-4, 9-5, etc.


  • Strong working knowledge of Federated Authentication between on-prem AD and Microsoft Azure and/or Amazon Web Services and ability to demonstrate / explain key concepts - Ability to troubleshoot Federated Authentication SAML-based single sign-on issues between on-prem AD and Microsoft Azure and/or Amazon Web Services via SAML traces and tools like Fiddler

  • Strong working knowledge of Azure AD Connect and ability to demonstrate / explain key concepts
    - Ability to troubleshoot Azure AD Connect between on-prem AD and Microsoft Azure

  • Strong working knowledge of Active Directory Federation Services (ADFS) as an identity provider
    - Ability to troubleshootADFS issues between ADFS and AD

  • Strong working knowledge of Active Directory and ability to demonstrate / explain key concepts
    - Ability troubleshoot Active Directory with respect to ADFS and Azure Federations

  • Strong working knowledge of Microsoft Azure and ability to demonstrate / explain key concepts
    - Ability troubleshoot Azure issues

  • Strong working knowledge of PowerShell and ability to demonstrate / explain key concepts
    - Abilitytroubleshoot and debug PowerShell script issues

  • Extensive understanding of how on-prem AD, ADFS, AAD Connect and Azure and Amazon Web Services can interoperate and function together

UCCX Engineer

Contract to Hire

Parsippany-Troy Hills, NJ


The Cisco UCCX Engineer is responsible for providing advanced level support for Contact Center suite implementation and maintenance as needed. They will demonstrate an aptitude to represent the team as the Subject Matter Expert (SME) on complex projects and initiatives.





Service Desk Lead Analyst

Contract to Hire

Ambler, PA


Our client is looking to add a Service Desk Lead Analyst on our Service Desk. Location is Ambler, PA. Joining a team of four for now, with good chance that will grow to eight by June. This is 70% Service Desk analyst, taking calls, working on tickets submitted by email, calling users and helping them via remote control. 30% Lead, creating weekly and monthly reports for clients (4-8 hours per week), adding to knowledge base, creating documentation, interfacing with customer decision makers, participating in status meetings with customers (4- 8 hours per week).




Looking for someone with experience in mid-sized or enterprise Service Desk environments who has some Lead experience or a senior analyst looking to do more.




Job Summary:


The Service Desk Lead Analyst receives, records, and resolves level 1 and 2 client requests within Service Level Agreements (SLAs). Typically resolves client issues remotely over the phone. Supports client specific applications within agreed scope.


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